Conditions and Details

Unless otherwise specified, the follow conditions apply to all Tours


Tours Price:
The prices of all Tours are indicated on our web site.

All these prices, with the exception of the price of the L-39 "Albatros": Flight Training, Flight MiG-23 "Flogger": Flight Training, MiG-25: Flight to Stars, Flight MiG-29 "Fulcrum", MiG-29: Flight to Stars, Su-30/Su-27 "Flanker": Flight Training and also Astronaut Training: Centrifuge, Astronaut Training: ORLAN Space Suit, Space Training: Manual Docking and other Trainings in Russian Star City are the prices for a group (group rate).


Included Services:
The services for Clients are defined for each Tour, and indicated at the site. Services, not listed as included services, are not included.

The price of a Tour does not include the following: flight prices to and from Moscow; excess baggage weight charges; payment for any laundry services; payments of bills for alcoholic beverages, telephone/fax/cable services, insurance, passport and visa fees.


Reservations:
After a Client has reserved his/her participation in a Tour, they must then send us their personal information (passport information) and a copy of the name page of the passport. The first payment must be made as well. The passport information and the copy of the passport has to be sent us not late than:

  • 60 days prior to your arrival in Moscow for the Baikonur Launch Tours&Cosmodrome
  • 30 days prior to your arrival in Moscow for the all other Tours

After a Client has reserved the participation, we will keep his informed of any possible changes in the launch date of the Tour, and also about all the new Tours which are we offered.


Payment Plan:
Baikonur Launch Tours&Cosmodrome
A Client should make the initial payment, which is 50% of the total price of the Tour, as soon as he/she has reserved it, providing there are no other terms in the description of the Tour. This sum should be paid not later than 45 days prior to the beginning of the Tour. If the Client cancels his/her reservation for the Tour during the period between 45 and 30 days before the beginning of the Tour, we will refund to the Client the sum of his/her first payment, minus a 20% cancellation fee. The second payment should be made not later than 30 days before the beginning of the Tour. Thus a Tour should be fully paid not later than 30 days before your departure for Moscow. Cancellation of your participation in the Tour less than 30 days prior to its scheduled beginning will result in a loss of 100% of the payment for the Tour.

All other Tours
A Client should make the initial payment, which is 50% of the total price of the Tour, as soon as he/she has reserved it, providing there are no other terms in the description of the Tour. This sum should be paid not later than 30 days prior to the beginning of the Tour. If the Client cancels his/her reservation for the Tour during the period between 30 and 20 days before the beginning of the Tour, we will refund to the Client the sum of his/her first payment, minus a 20% cancellation fee. The second payment should be made not later than 20 days before the beginning of the Tour. Thus a Tour should be fully paid not later than 20 days before your departure for Moscow. Cancellation of your participation in the Tour less than 20 days prior to its scheduled beginning will result in a loss of 100% of the payment for the Tour.

To pay Tour it is possible: bank transfer, international cash remittance (MoneyGram, Western Union), traveller's cheques - American Express, Travelex (Thomas Cook/MaterCard and Visa Interpayment). Refusal quickly to translate payment will lead to a cancelling of reservation. We will confirm the reservation for a Tour by a Client in written form only after we has received the payment in full.


Participation of Clients:
We reserve the right to decline acceptance of any Client as a Tour participant for any reason whatsoever.


Itinerary Changes:
We reserve the right to change the schedule of visits to the technical and launch complexes at the Baikonur Cosmodrome (Kazakhstan) according to the time of the launch time of Soyuz rocket.

We can not ensure the exact time of a launch due to possible delays and changes in schedule that are dictated by Roskosmos, as well as by weather conditions and other factors which are beyond our control.

We reserve the right to itself to change a sequence of survey space simulators depending on their employment by cosmonauts/astronauts for preparation in Russian Star City.

We reserve the right to itself to change a sequence of survey of objects at the Russian "space" associations, enterprises, institutes and centers.


Tour Cancellation:
We reserve the right to cancel a Tour before your departure for any reason, including strikes, wars, acts of God, or any other circumstances which can make the Tour inadvisable.

If we is not able to reschedule the starting date of a Tour to a later date, all payments will be refunded in full, and this expense will be the limit of the liability of ours responsibility. We bears no liability for any expenses on the part of the Client incurred during the process of preparation for the Tour, including losses related to tickets returned to airline companies; purchase of special clothing; payments for visas and/or for the passport; and/or any other expenses related to the Tour.


Health Notice:
Tours are designed for people in normal, good health, and those without any physical restrictions such as would possibly put either the Client's, or other Clements's, health in danger. After having made the initial payment, a Client certifies that he does not have any physical or other condition or disability that would create a hazard for him/herself or other participants. A Client understands that he will have to sign a liability waiver before participating in certain Tours. A Client also realizes that some Tours are only for people with normal, good health, and in case of the declining of his health for whatever reasons, he won't raise any claim related to any necessary full or partial cancellation of continuation of the chosen Tour. In order to participate in some Tours, a Client must be at least sixteen (16) of age, his weight and height should not be of more certain meanings.

 

Privacy:
We respect our Сlients' privacy and keep all the data protected. The data remain in our database for an indefinite period of time. The Сlient's data may be removed from the database on request after the data are no longer required for providing the service.


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